Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday):
- phone us on 020 8305 3007, Monday to Friday from 8am
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
To request a routine appointment in the next 7 days:
- phone us on 020 8305 3007, Monday to Friday from 8am
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
- use your NHS account to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- by text or email
Appointments by phone,by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account
- using the GP online system – Patient Services
- phone us on 02083053007, Monday to Friday from 8am to 6.30pm
- reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
If you think that you need a doctor to visit you at home, either because you are housebound or because you are too ill to be brought to the Centre, please telephone 020 8305 3007, before 10:00 whenever possible.
When requesting a home visit it is helpful to give as much information as you feel able to the receptionist as this will enable the doctor to assess the urgency of your call.
You can be assured that your call will be dealt with in the strictest confidence.
Our Extended Clinical Team
You may not always need to see a doctor! Out team here at The Fairfield Practice provide a range of specialised clinics and services which mean you may not need to see a GP – you may find a nurse appointment, Social Prescriber, Mental Health Nurse, Pharmacist for medication related and/or a physios would better meet your needs.
Online Access